Loading...

Contact PrimeLogix

We help Australian businesses streamline shipping with CargoVue (freight management), RouteVue (driver tracking & route optimisation), CarbonVue (emissions), and PrimeLytics (analytics). Whether you’re exploring a 7-day trial, connecting carriers, or migrating from another system, our team can guide setup, pricing, and best-practice workflows.

Our Australian-based support team understands the complexities of domestic freight operations, from small eCommerce businesses shipping a few parcels weekly to enterprise logistics teams managing thousands of consignments. We provide tailored solutions that integrate seamlessly with your existing warehouse management systems, ERP platforms, and customer communication workflows. From initial consultation through implementation and ongoing optimisation, we're here to ensure your freight operations run smoothly.

How we can help

Our experienced team specialises in Australian freight operations and understands the unique challenges of local and interstate shipping. We work with businesses across industries including retail, manufacturing, healthcare, and automotive to optimise their shipping processes and reduce costs.

  • Onboarding and training for teams across sales, ops, and finance
  • Carrier connections (BYOC) and service level mapping for AU lanes
  • Label generation, tracking pages, proof-of-delivery and documents
  • Invoice reconciliation and analytics dashboards
  • Emissions reporting with defensible Australian factors
  • Integration with popular platforms like Shopify, WooCommerce, and NetSuite
  • Custom API development and data migration from legacy systems
  • Performance monitoring and ongoing optimisation recommendations

Whether you're looking to consolidate multiple carrier relationships, improve delivery performance, or gain better visibility into shipping costs, we can help design a solution that fits your specific operational requirements and growth objectives.

Contact options & response times

Use the form above or email us directly at connect@primelogix.co. For urgent inquiries, please include your phone number and preferred callback time. We aim to respond within one business day and can arrange same-day calls for qualified prospects exploring enterprise implementations.

What to include: Please share your company name, current shipping volume (parcels/pallets per month), primary carriers you use or want to connect, and any specific challenges you're facing. This helps us route your inquiry to the right specialist and provide more targeted guidance from our first conversation.

Business hours: Monday to Friday, 9:00 AM to 6:00 PM AEST/AEDT. After-hours inquiries are welcome and will be addressed first thing the following business day.

Common use cases

eCommerce & Retail

Automate order fulfilment with multi-carrier shipping, branded tracking pages, and delivery notifications. Perfect for Shopify, WooCommerce, and custom online stores.

Wholesale & Distribution

Manage B2B shipments with pallet optimisation, EDI integrations, and detailed reporting. Streamline operations from warehouse to customer delivery.

Manufacturing

Connect ERP systems for seamless order-to-cash workflows, handling both finished goods and raw material shipments with full traceability.

3PL & Logistics Providers

White-label solutions for client portals, multi-client reporting, and carrier relationship management across diverse customer requirements.

Frequently asked questions

What can I use the 7-day trial for?

You can explore CargoVue, RouteVue and CarbonVue features including basic quoting, shipment creation, live tracking, and emissions calculation. Trials are guided and can be extended for pilots.

Do you support bring-your-own carriers (BYOC)?

Yes. We integrate with Australian carriers like StarTrack, Australia Post, FedEx/TNT, Allied Express and more. You can connect your own accounts to see negotiated rates and transit times.

How long does onboarding take?

Typical onboarding takes 2–5 business days depending on integrations, users, and data imports. We provide step-by-step help and sandbox access.

Is PrimeLogix only for Australia?

We're purpose-built for Australian shippers, but many features work globally. Speak with us if you require international lanes or custom workflows.